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Great things are on the horizon

Something big is brewing! Our store is in the works and will be launching soon!

Privacy Policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

1. Introduction
At Lakeland Link Ltd ("we," "our," "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws.

2. Information We Collect
We collect personal information that is necessary for providing our private aviation brokerage services. The types of personal information we may collect include:
Personal Identification Information: Name, address, email address, phone number, and other contact details.
Financial Information: Credit card details, billing information, and payment history.
Transaction Information: Details of services purchased, flight itineraries, and related preferences.
Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies.

3. How We Use Your Information
We use the collected information for the following purposes:
To provide and manage our aviation brokerage services.
To process transactions and manage billing.
To communicate with you regarding your inquiries, bookings, and account.
To improve our services and website functionality.
To comply with legal obligations and resolve disputes.

4. Disclosure of Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and IT support services. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

We may also disclose your personal information if required to do so by law or in response to valid legal processes, such as a court order or subpoena.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Secure servers and encrypted communication channels.
Regular security audits and vulnerability assessments.
Access controls and employee training on data protection.

Despite our efforts, please be aware that no method of data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

7. Your Rights and Choices
Under Canadian privacy laws, you have the right to:
Access and correct your personal information.
Withdraw consent for the collection, use, or disclosure of your personal information.
Request the deletion of your personal information, subject to legal retention requirements.

To exercise these rights or if you have any questions about our privacy practices, please contact us using the information provided below.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

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